Help Center
Questions and
answers about
EFFAP
Find clear answers to the main questions about our services, platforms, security, trading, plans, and subscriptions.
01
Account and Registration
Everything about account creation,
access, password recovery,
and profile management.
Yes. To use EFFAP products, you need an account with a broker that operates in the Forex market.
With Copy Trade, the account must be with a broker compatible with our service, as trades are copied through it.
With the Expert Advisor, you can use the software with any broker that offers Forex and is compatible with MetaTrader 5.
Yes! You can use an existing account.
We recommend avoiding other simultaneous trades in the same account.
The broker requests documents to confirm your identity, such as an official photo ID and proof of residence. This process is mandatory and forms part of the institution’s security measures to validate registration. It is important to complete all steps correctly and keep your details up to date, as this helps avoid future difficulties, including when requesting withdrawals of funds available in the account.
Registration is quick! To start, simply access the VT Markets link and follow the steps indicated to create your account. After registration and data validation are completed, you will receive your account access details by email.
You can also view these details directly in the broker’s account area.
The first step is to open an account with the broker. You can then purchase your chosen service and follow the steps to start using it. On the Copy Trade and Expert Advisor pages, you will find more details about each product, including configuration and installation instructions. If you need help at any stage, our team is available to answer your questions and provide the necessary support.
The Standard account uses conventional trading amounts and conditions, while the Cent account uses smaller units, allowing you to start with lower amounts.
02
Platforms and features
Learn how to use the platform’s main
functions
and features.
EFFAP uses MetaTrader 5 (MT5). However, CopyTrade does NOT require any tools because trades are executed on the broker’s website.
It depends on the service purchased.
For the Expert Advisor, you must install MetaTrader 5.
Copy Trade requires no installation because activation takes place directly on the broker’s website.
Yes. Both Copy Trade and the Expert Advisor can be monitored on your phone through Meta Trader 5.
With Copy Trade, you do not need to keep your computer on, as trades are copied through the broker’s infrastructure. With the Expert Advisor, the computer or server running MetaTrader 5 must remain on and connected to the internet for the software to keep working. For this reason, we recommend a VPS (virtual server), which keeps the MT5 environment continuously active without requiring your personal computer to remain on all the time.
You can monitor your trades through Meta Trader 5 (MT5), both on your computer and through the mobile app. The platform provides access to open positions, trading history, balance, results, and other account information.
Simply click one of the links below to go to the page for the product you are interested in.
Copy Trade : step-by-step activation instructions are available on the page
Expert Advisor: an installation guide is available on the page
If you need help at any stage, our support team is also available to answer your questions.
Yes. You can request withdrawals directly through the broker’s website or app, following the procedures available in your account.
03
Trading and automation
Questions about trading,
charts, orders, and
how trading works
The Expert Advisor and Copy Trade are different solutions, although both use automation. The Expert Advisor is software installed in MetaTrader 5 that executes and manages trades in your own account according to the logic it was developed to follow.
Copy Trade allows you to replicate trades from an EFFAP account in your own account.
In summary, the Expert Advisor automates through software, while Copy Trade replicates trades internally through the broker.
Yes. Both the Expert Advisor and Copy Trade operate automatically, following the logic and strategy defined for each service.
Yes. All trades can be monitored directly through MetaTrader 5. You can view open positions, history, balance, results, and other account information whenever you wish.
Yes. You can stop the Expert Advisor or deactivate Copy Trade whenever you wish, because your account remains under your control at all times with both models.
No. As with any financial market trading, results may vary. EFFAP aims to provide automation and trade monitoring solutions, but no financial result can be guaranteed.
On the Performance page, you can monitor real account results and observe trading performance transparently. If you still have questions about results or how the services work, our support team is available to provide the necessary explanations.
No! The money remains your responsibility and is held in your own broker account. EFFAP does not receive or hold custody of your funds.
With Copy Trade, service fees are allocated automatically according to the broker’s infrastructure.
With the Expert Advisor, you only pay the software’s monthly fee and can use it independently with any MetaTrader 5-compatible broker, so the choice of where to use your funds is always yours.
04
Security
Information about account security,
authentication,
and data protection.
No. Subscription payments are processed by specialized, secure platforms. EFFAP does not store complete credit card information or customer banking details.
Yes. The information provided is handled according to our Privacy Policy and used only for the services purchased. We take measures to protect customer data and preserve its confidentiality.
Every investment in financial markets involves risk. Our services use technology to automate trading processes, but this does not eliminate the possibility of losses arising from market fluctuations. We therefore recommend using only funds within your financial capacity that are not essential for your expenses or commitments. Invest responsibly and be prepared for natural market fluctuations without compromising your financial security.
Always use the official EFFAP website and the support channels published by the company. Before providing information or making payments, confirm that you are accessing our official channels.
If you notice anything unusual related to your account or receive suspicious communications in EFFAP’s name, contact our support team as soon as possible. We can then guide you and check the situation.
05
Plans and subscriptions
Learn more about plans,
payments, billing,
and cancellations.
EFFAP offers three subscription options for the Expert Advisor: monthly, quarterly, and annual. Prices and conditions for each plan can be viewed on the subscriptions page before purchase.
For Copy Trade, 20% of realized profit is paid to EFFAP.
Payment options may vary depending on your country or region. On the subscriptions page, you can choose from methods available in your location, such as credit card, instant payment, Google Pay, and cryptocurrencies, among other options offered at purchase.
After payment confirmation, your subscription is processed automatically.
You will receive a notification when your subscription is nearing expiration and needs renewal. Please pay attention to this message, as the Expert Advisor requires an active subscription and up-to-date payment. If it is not renewed, software access may be interrupted until the subscription is brought up to date.
Yes. You can change your plan whenever you wish, according to the options available at EFFAP. If you encounter difficulties or need help, our team is available to guide you.
Our team is available to help with any questions while using the services. We work transparently and want you to feel secure and informed at every stage of your purchase. You can contact us through Telegram, WhatsApp, email, or the website chat.
01
Account and Registration
Everything about account creation,
access, password recovery,
and profile management.
Yes. To use EFFAP products, you need an account with a broker that operates in the Forex market.
With Copy Trade, the account must be with a broker compatible with our service, as trades are copied through it.
With the Expert Advisor, you can use the software with any broker that offers Forex and is compatible with MetaTrader 5.
Yes! You can use an existing account.
We recommend avoiding other simultaneous trades in the same account.
The broker requests documents to confirm your identity, such as an official photo ID and proof of residence. This process is mandatory and forms part of the institution’s security measures to validate registration. It is important to complete all steps correctly and keep your details up to date, as this helps avoid future difficulties, including when requesting withdrawals of funds available in the account.
Registration is quick! To start, simply access the VT Markets link and follow the steps indicated to create your account. After registration and data validation are completed, you will receive your account access details by email.
You can also view these details directly in the broker’s account area.
The first step is to open an account with the broker. You can then purchase your chosen service and follow the steps to start using it. On the Copy Trade and Expert Advisor pages, you will find more details about each product, including configuration and installation instructions. If you need help at any stage, our team is available to answer your questions and provide the necessary support.
Yes. You can request withdrawals directly through the broker’s website or app, following the procedures available in your account.
02
Platforms and features
Learn how to use the platform’s main
functions
and features.
EFFAP uses MetaTrader 5 (MT5). However, CopyTrade does NOT require any tools because trades are executed on the broker’s website.
It depends on the service purchased.
For the Expert Advisor, you must install MetaTrader 5.
Copy Trade requires no installation because activation takes place directly on the broker’s website.
Yes. Both Copy Trade and the Expert Advisor can be monitored on your phone through Meta Trader 5.
With Copy Trade, you do not need to keep your computer on, as trades are copied through the broker’s infrastructure. With the Expert Advisor, the computer or server running MetaTrader 5 must remain on and connected to the internet for the software to keep working. For this reason, we recommend a VPS (virtual server), which keeps the MT5 environment continuously active without requiring your personal computer to remain on all the time.
You can monitor your trades through Meta Trader 5 (MT5), both on your computer and through the mobile app. The platform provides access to open positions, trading history, balance, results, and other account information.
Simply click one of the links below to go to the page for the product you are interested in.
Copy Trade : step-by-step activation instructions are available on the page
Expert Advisor: an installation guide is available on the page
If you need help at any stage, our support team is also available to answer your questions.
03
Trading and automation
Questions about trading,
charts, orders, and
how trading works
The Expert Advisor and Copy Trade are different solutions, although both use automation. The Expert Advisor is software installed in MetaTrader 5 that executes and manages trades in your own account according to the logic it was developed to follow.
Copy Trade allows you to replicate trades from an EFFAP account in your own account.
In summary, the Expert Advisor automates through software, while Copy Trade replicates trades internally through the broker.
Yes. Both the Expert Advisor and Copy Trade operate automatically, following the logic and strategy defined for each service.
Yes. All trades can be monitored directly through MetaTrader 5. You can view open positions, history, balance, results, and other account information whenever you wish.
Yes. You can stop the Expert Advisor or deactivate Copy Trade whenever you wish, because your account remains under your control at all times with both models.
As with any financial market trading, results may vary. EFFAP aims to provide automation and trade monitoring solutions, but no financial result can be guaranteed.
On the Performance page, you can monitor real account results and observe trading performance transparently. If you still have questions about results or how the services work, our support team is available to provide the necessary explanations.
No! The money remains your responsibility and is held in your own broker account. EFFAP does not receive or hold custody of your funds.
With Copy Trade, service fees are allocated automatically according to the broker’s infrastructure.
With the Expert Advisor, you only pay the software’s monthly fee and can use it independently with any MetaTrader 5-compatible broker, so the choice of where to use your funds is always yours.
04
Security
Information about account security,
authentication,
and data protection.
No. Subscription payments are processed by specialized, secure platforms. EFFAP does not store complete credit card information or customer banking details.
Yes. The information provided is handled according to our Privacy Policy and used only for the services purchased. We take measures to protect customer data and preserve its confidentiality.
Every investment in financial markets involves risk. Our services use technology to automate trading processes, but this does not eliminate the possibility of losses arising from market fluctuations. We therefore recommend using only funds within your financial capacity that are not essential for your expenses or commitments. Invest responsibly and be prepared for natural market fluctuations without compromising your financial security.
Always use the official EFFAP website and the support channels published by the company. Before providing information or making payments, confirm that you are accessing our official channels.
If you notice anything unusual related to your account or receive suspicious communications in EFFAP’s name, contact our support team as soon as possible. We can then guide you and check the situation.
05
Plans and subscriptions
Learn more about plans,
payments, billing,
and cancellations.
EFFAP offers three subscription options for the Expert Advisor: monthly, quarterly, and annual. Prices and conditions for each plan can be viewed on the subscriptions page before purchase.
For Copy Trade, 20% of realized profit is paid to EFFAP.
Payment options may vary depending on your country or region. On the subscriptions page, you can choose from methods available in your location, such as credit card, instant payment, Google Pay, and cryptocurrencies, among other options offered at purchase.
After payment confirmation, your subscription is processed automatically.
You will receive a notification when your subscription is nearing expiration and needs renewal. Please pay attention to this message, as the Expert Advisor requires an active subscription and up-to-date payment. If it is not renewed, software access may be interrupted until the subscription is brought up to date.
Yes. You can change your plan whenever you wish, according to the options available at EFFAP. If you encounter difficulties or need help, our team is available to guide you.
Our team is available to help with any questions while using the services. We work transparently and want you to feel secure and informed at every stage of your purchase. You can contact us through Telegram, WhatsApp, email, or the website chat.